Windows 10 Archives - A Leslie Wong Blog

Windows 10 Insider Preview error 0x81000036 with Create a system image — A solution to error 0x81000036 using Backup and Restore (Windows 7) in Windows 10 Insider Previews when trying to create a system image

Using Backup and Restore (Windows 7), I had been unable to “Create a system image” using Windows Insider Program builds going as far back as build 18850. I am currently running Windows 10 Insider Preview Build 18963 (20H1) on a Boot Camp partition on a MacBook Pro (Retina, 15-inch, Mid 2012).

Attempting to Create a system Image would bring up the dialog box, “Where do you want to save the backup” and it would fail with another dialog box with the text:

“Windows could not find backup devices on this computer. The following information might explain why this problem occurred:

(0x81000036)

Close Windows Backup and try again.“

I searched the Windows Insider Feedback Hub, googled the web and Microsoft forums and I didn’t find a solution until a few days ago. On the Feedback Hub, in a post with the title, “Cannot create System Image in build 18956 FIX IT!“, CJH suggested disabling Windows Sandbox and virtual machine.

After disabling Windows Sandbox (Control Panel/Programs/Turn Windows features on or off/Windows Sandbox) I was able to create a system image again. I initially disabled Hyper-V Manager but after re-enabling it, system image still worked.

I try to keep up with the latest Windows and macOSs by participating in the Windows Insider Preview program and the Apple Developer Program. I run both of these OSs on a Macbook Pro Retina (mid-2012). As of today, that is Windows 10 Build 16232.1000 and macOS 10.13 beta 2 (17A291m).

A lot of the time, things don’t work because I am running beta OSs with released apps.

One of the recent problems I encountered with macOS High Sierra (17A291j) was a kernel panic when I was using Paragon NTFS for Mac 15 with Dropbox (v30.3.14). I don’t know if it’s a good idea, but my Dropbox directory for both Windows and Mac is the same directory on an NTFS volume. Every time I started Dropbox, I would get a kernel panic. I opened a support ticket with Paragon Software and a few days later they sent me a new version that had the same problem.

For interoperability between the two OSs, read/write capability really helps. In the macOS (High Sierra), NTFS read/write capability is not native. I was very happy with Paragon NTFS for Mac 15 until I started getting kernel panics. On the Windows side, I haven’t found something that will read the Apple File System (APFS) in macOS 10.13.

With earlier versions of MacOS, I had used the open source NTFS-3g. When Paragon NTFS for Mac 15 stopped working in my situation with Dropbox, I decided to try the commercial version of Tuxera’s NTFS for Mac. This seemed to work ok until I installed the macOS High Sierra Developer Beta 2 Update 1 (17A291m).

On booting macOS, I would get the error message:

Aligned I/O enabled.
CBCIO enabled.
/System/Library/Filesystems/fusefs_txantfs.fs//Support/10.9/tufs/tufsfs.kext failed to load -… check the system/kernel logs for errors or try kextutil(8).
the MacFUSE file system is not available (71)

I traced this error to Gatekeeper in macOS 10.13. After I allowed the software, Tuxera NTFS for Mac started working again.

Tag: Windows 10

System Image Error 0x81000036

MacFUSE file system is not available Error