System Image Error 0x81000036

Using Backup and Restore (Windows 7), I had been unable to “Create a system image” using Windows Insider Program builds going as far back as build 18850. I am currently running Windows 10 Insider Preview Build 18963 (20H1) on a Boot Camp partition on a MacBook Pro (Retina, 15-inch, Mid 2012).

Attempting to Create a system Image would bring up the dialog box, “Where do you want to save the backup” and it would fail with another dialog box with the text:

Windows could not find backup devices on this computer. The following information might explain why this problem occurred:

(0x81000036)

Close Windows Backup and try again.

Windows 10 Insider Preview Create a system image error 0x81000036

I searched the Windows Insider Feedback Hub, googled the web and Microsoft forums and I didn’t find a solution until a few days ago. On the Feedback Hub, in a post with the title, “Cannot create System Image in build 18956 FIX IT!“, CJH suggested disabling Windows Sandbox and virtual machine.

After disabling Windows Sandbox (Control Panel/Programs/Turn Windows features on or off/Windows Sandbox) I was able to create a system image again. I initially disabled Hyper-V Manager but after re-enabling it, system image still worked.

MacBook Pro (Retina, 15-inch, Mid 2012) SSD Upgrade

MacBook Pro (Retina, 15-inch, Mid 2012) SSD Upgrade

In 2012, the MacBook Pro (Retina, 15-inch, Mid 2012) with a 256GB SSD sold for $2399. A speed bump to a 2.6 GHz Core i7 and a larger 512 GB SSD was $3099. That’s $700 for a modest CPU speed bump and an extra 256 GB of storage. I was always constrained for disk space on my MacBook Pro’s 256GB SSD because I use Boot Camp and rEFInd to run macOS betas and Windows 10 Insider Previews.

I knew that my MacBook Pro Retina (Mid 2012) used a proprietary storage drive connector, but until recently, I didn’t know that a standard mSATA drive could be used in it with an adapter.

I bought this SHINESTAR mSATA to A1398 Adapter and this Samsung SSD 860 EVO 1TB mSATA for about $180 and I had 1 TB of internal storage.

If you want to use the SSD drive you just removed from your Macbook as a backup drive or other external storage, the easiest solution is to just buy the $59 OWC Envoy Pro case for your SSD.

iFixit has a guide to replacing the SSD in the MacBook Pro 15″ Retina (Mid 2012). It’s a simple five minute process.

Why did I upgrade a seven year old MacBook Pro? My MacBook Pro (Retina, 15-inch, Mid 2012) was one of the first MacBook Pros with a Retina display. I bought it because of the Retina display and the quad core Core i7 (I7-3615QM), The third generation Intel Core processor, “Ivy Bridge,” has a 6MB cache on the CPU.

The Geekbench 4 (MC) score on the Everymac.com page for this computer is 10578. That Geekbench score is 30% faster than the latest 2018 MacBook Air – 7379. Even up to the Apple MacBook Pro “Core i7″ 2.8 15” Touch/Mid-2017, the Geekbench score was less than 14% faster (12069) the 2012 MBPr.

It wasn’t until the the 6 core processors debuted in the Macbook Pros Apple MacBook Pro “Core i7″ 2.2 15” Touch/2018 did the Geekbench (MC) score double – 21111.